Privacy Policy

Last updated: 5 November 2026

1. Who We Are

Magneto B.V. (https://magneto.systems/) is a Dutch technology company developing magnetocaloric materials and heat exchangers for sustainable heating and cooling applications.

The website is operated by Magneto B.V., which is responsible for the processing of personal data described in this Privacy Policy.

Contact details:

Magneto B.V.
Molengraaffsingel 10
2629 JD Delft
The Netherlands
Email: info@magneto.systems

2. Information We Collect

When you visit our website, certain technical information may be processed to operate, maintain and secure the website. This may include IP addresses, browser and device information, requested pages, access times and technical connection information.

When Google Analytics 4 is enabled with your consent, we may process website usage information, including page views, interactions, approximate geographic location and traffic sources.

When you submit our contact form, we collect your name, email address and message. If you contact us directly by email, we may also process other information you choose to provide, such as your organisation and business enquiry.

If you apply for a position by email, we may process your contact details, CV and other information you provide for recruitment purposes.

We also process information about your cookie preferences to remember and manage your consent choices.

3. Why We Process Personal Data

We process personal data for the following purposes:

• Website operation and security: To maintain website functionality, prevent misuse and resolve technical issues, based on our legitimate interests.
• Website analytics: To understand visitor activity and improve website performance, based on your consent.
• Cookie consent management: To record and respect your cookie preferences, based on applicable legal obligations and legitimate interests.
• Business communication: To respond to enquiries, communicate with potential customers and partners, and follow up on business requests, based on our legitimate interests or steps requested before entering into a contract, as applicable.
• Recruitment: To review applications and communicate with candidates, based on steps taken before entering into an employment contract or other applicable legal grounds.

Providing personal information through our contact form is voluntary. However, the required fields are necessary for us to receive and respond to your enquiry.

4. Contact Forms and Enquiries

Our website uses Ninja Forms to manage contact submissions.

When you submit the contact form, your name, email address and message are stored in the website’s WordPress database.

The form also generates email notifications to the relevant company recipients and confirmation emails to the person submitting the enquiry.

We use this information to respond to your request and manage related business communications.

Contact form submissions stored in WordPress are configured to expire 365 days after submission. Expired records are moved to the trash before permanent deletion. Related correspondence in our company email system may be retained separately where necessary for ongoing business relationships or applicable legal obligations.

5. Google Analytics

Our website uses Google Analytics 4 (GA4), provided by Google, to understand how visitors find and interact with our website.

When enabled with your consent, GA4 may process website usage and technical information, including page views, engagement events, device information, traffic sources and approximate location.

According to Google, GA4 does not log or store individual IP addresses as part of its standard analytics data collection. IP addresses may be processed temporarily to derive approximate geographic information.

We use Complianz to manage consent for analytics tracking. Optional analytics tracking is configured to require visitor consent.

You can refuse or withdraw your consent for analytics cookies through our cookie consent settings.

Google Analytics data is retained according to the data retention settings configured for our GA4 property. These settings govern user-level and event-level data, while standard aggregated reports may be subject to different retention rules.

For more information, see Google’s Privacy Policy.

6. Cookies and Consent

Our website uses essential cookies and may use optional cookies for website preferences and analytics.

We use Complianz to manage cookie preferences. Visitors can accept or reject optional cookies and change or withdraw their consent through the Manage Consent function.

Essential cookies may be used without consent where legally permitted. Optional statistics cookies require your consent.

For more information about individual cookies, their purposes and retention periods, please see our Cookie Policy (EU).

7. Data Sharing and International Transfers

We use third-party services and software to operate, maintain and secure our website, including:

• GoDaddy: Website hosting, server infrastructure and related technical services.
• Google: Website analytics through Google Analytics 4 when analytics tracking is enabled with consent.
• Complianz: Cookie consent management through our WordPress installation.
• Ninja Forms: Processing and storage of contact form submissions within WordPress.
• Wordfence: Website security and protection against malicious activity.
• Company email services: Receiving and managing enquiries, correspondence and form notifications.

Access to personal data is limited to authorised personnel and service providers where necessary for their respective purposes.

Some service providers or their subprocessors may process personal data outside the European Economic Area (EEA). Where international transfers occur, applicable GDPR requirements must be observed, including appropriate transfer mechanisms and safeguards where required.

The location of our website hosting infrastructure does not necessarily determine every location from which service providers may access or process personal data.

For further information about international data transfers and applicable safeguards, you may contact us at info@magneto.systems.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law.

• Google Analytics: User-level and event-level data are retained according to the data retention settings of our GA4 property.
• Contact form submissions: Records stored in WordPress are configured to expire 365 days after submission. Expired records may remain in the trash or backups for an additional period before permanent removal.
• Enquiries and correspondence: Related emails and business records are retained for as long as reasonably necessary to manage enquiries, maintain relevant business communications or meet applicable legal obligations.
• Recruitment: Application information is retained for the recruitment process and any further period justified by applicable law or an appropriate retention arrangement.
• Website server and security logs: Technical records are retained according to applicable operational, security and hosting requirements.
• Cookie preferences: Consent information is retained according to the applicable cookie settings, as further described in our Cookie Policy.

9. Your Privacy Rights

Under the General Data Protection Regulation (GDPR), you may have the right to:

• Access your personal data.
• Request correction of inaccurate information.
• Request deletion of personal data.
• Restrict or object to certain processing.
• Request data portability where applicable.
• Withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise your rights or ask questions about the processing of personal data, contact us at info@magneto.systems.

You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

https://autoriteitpersoonsgegevens.nl/en

10. Data Security and Changes to This Privacy Policy

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse and disclosure.

These measures are intended to protect the confidentiality, integrity and availability of personal data.

We may update this Privacy Policy to reflect changes in our website, data processing activities, service providers or applicable regulations.

The latest version will be published on this page, together with its updated revision date.